Live chat for small businesses
Two-minute install, $29.99/month flat, no procurement cycle, no per-agent fees that punish you for hiring. Built for owner-operators and small teams.
Enterprise live chat tools are built for enterprise problems — and priced accordingly. Small businesses get charged $50+ per agent and forced through a 'book a demo' funnel for what should be a 2-minute install. SimplyChat is the opposite: publicly priced, self-serve, $29.99/month flat regardless of team size.
Why SimplyChat for Small business
Self-serve signup, no sales call
Sign up in 30 seconds. Install in 2 minutes. Talk to your first visitor within 5 minutes total. No 'book a demo' funnel, no procurement process.
Flat pricing — predictable budget
$29.99/month, every month. Add an agent — same price. Add a second site — same price. Add a virtual assistant who handles overflow — same price. Small businesses don't need a pricing calculator.
Works alone or with a small team
Solo founder? Just you on the chat. Hired your first VA? Add them as a second agent. Team of 5? Same flat price. No per-seat trap punishing you for growing.
AI suggest helps even when you're solo
If you're the only person responding, AI-suggested replies (powered by Claude Haiku 4.5) drafts responses for you to edit and send. Cuts response time when you're handling a hundred other things.
Common use cases
Plumbers, electricians, dentists, salons — capture leads who'd otherwise bounce. Most small-business sites convert 1–3% without live chat; live chat typically lifts that 2–3×.
Look bigger and more responsive without hiring. AI suggest drafts replies; you edit and send. Most prospects can't tell whether it's a team of 10 or just you.
Etsy, Shopify, or WooCommerce stores in their first year — answer pre-purchase questions without losing the sale to a competitor that responded faster.
Frequently asked questions
Is this overkill for a small business?+
The pricing isn't. $29.99/month is roughly what one well-timed conversion pays for itself many times over. The product itself is intentionally simple — you can be live within 5 minutes of signup, no training required.
Can I pause when I'm on vacation?+
Yes — turn off the agent-online status from settings and the widget shows 'we're away' to visitors. Or you can switch the widget off entirely from the dashboard.
Do I need a website with thousands of visitors for this to matter?+
No. Even a few hundred visitors per month per site benefit from live chat. The leverage compounds with traffic, but the value starts at the first chat that closes a sale.
Add live chat to your small business site in 2 minutes
$29.99/month flat. Unlimited sites, unlimited agents. No credit card to start.
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